Merchant Success Executive (EDC Acquisition) - Muko-Muko

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (EDC Acquisition) to join our growing team in Muko-Muko, Bengkulu. In this role, you will be at the forefront of our EDC acquisition efforts, working closely with merchants to drive adoption and maximize their success with our electronic payment solutions.

As a Merchant Success Executive (EDC Acquisition), you will play a pivotal role in our mission to revolutionize the payment landscape for MSMEs. You will be responsible for identifying, onboarding, and supporting merchants to ensure they achieve their business goals through our EDC solutions. This is an exciting opportunity to be part of a company that is shaping the future of digital payments in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Identify and prospect potential merchants for EDC solutions, focusing on MSMEs in the Muko-Muko region and beyond.
• Onboard and support merchants through the entire EDC adoption process, ensuring a smooth and successful transition to our payment solutions.
• Conduct merchant training sessions to educate them on the features, benefits, and best practices of using our EDC solutions.
• Monitor merchant performance and provide regular feedback and support to ensure they are maximizing the value of our solutions.
• Collaborate with the sales and operations teams to address merchant issues and ensure timely resolution.
• Analyze merchant data to identify trends, opportunities, and areas for improvement, and present findings to the management team.
• Develop and maintain strong relationships with merchants to foster long-term partnerships and drive customer loyalty.
• Participate in company-wide initiatives and projects to support the growth and success of BukuWarung.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales, business development, or a related field, with a focus on MSMEs or financial technology.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong understanding of the MSME landscape and the challenges they face in adopting digital payment solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with EDC solutions and payment processing technologies is a plus.
• Proficiency in using Microsoft Office Suite and CRM tools such as Salesforce or HubSpot.

🛠️ Keahlian

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